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    Frequently asked questions

    Workplace ISA - Frequently asked questions
    Lifetime ISA - frequently asked questions
    Lifetime ISA vs Help to Buy ISA
    How secure is the Smarterly website?
    Does Smarterly support joint investments?
    How are investments taxed?
    Useful links?
    How should i choose my investments?
    Does Smarterly cover all possible investments?
    Why didn't smartercare tell me earlier that my investment isnt going to hit its target?
    Will Smarterly send me a tax statement?
    Why doesn't Smarterly provide star ratings or best buys?
    Why does Smarterly need my National Insurance number?
    What is the link between risk and projected return?
    When can I access my money?
    Where is the money in my ISA invested?
    Why didnt smartercare tell me an investment with slightly higher projected returns is available?
    What is the difference between isas and nisas?
    Why do the Smarterly comparison tables show portfolios as well as individual funds?
    What is the difference between a fund and a portfolio?
    What is diversification?
    Why didn't smartercare tell me an investment with slightly lower charges is available?
    What is a total expense ratio?
    What is a dilution levy?
    What is a bid offer spread?
    What happens when I invest through Smarterly?
    Why didn't smartercare tell me my investments have been performing badly compared to other funds?
    What happens to the dividends on shares when I invest in a fund?
    What are all the different types of charges on investments?
    Smartercare has sent me an alert but I dont want to change anything is this ok?
    Is Smarterly the only company to provide an ISA invested in more than one fund manager?
    Smartercare has sent me an alert what should I do?
    What are the total investment costs incurred by funds?
    How much risk should I take?
    How does investing in funds work?
    How can Smarterly provide an ISA invested in more than one fund manager?
    How do big financial services companies invest their money?
    How does Smarterly calculate projected returns?
    What is an ISA?
    What are the trading costs of investing in funds?
    What are all these different types of investments?
    Does Smarterly put the investments that pay the most commission at the top of the comparison tables?
    What are the risks of investing?
    Does Smarterly offer Stocks and Shares ISAs or Cash ISAs?
    What discounts do I get for large investments?
    Is bad case the same as worst case?
    How does Smarterly make money?
    Does Smarterly provide advice?
    Is it best to invest in a portfolio of funds or an individual fund?
    All about Junior ISAs and Child Trust Funds?
    How frequent are statements?
    How does Smarterly tell a friend work?
    Does Smarterly base projected returns on past performance?
    How does transferring an investment to Smarterly work?
    How much tax do I pay on an ISA?
    All about general investments?
    All about ISAs
    How are the portfolios in the comparison tables selected?
    How much is my ISA allowance?

    Useful information

    All about ISAs

    ISAs are a very popular way to invest because you do not pay any tax on your investment's income or gains...

    How are the portfolios in the comparison tables selected?

    The SmarterMix portfolios in our comparison table are selected by a mathematical alg...

    What is diversification?

    Diversification is the common sense principle of not putting all your eggs in one ba...

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